austin 3-1-1

get the app

Ambassadors are available 24/7 to answer your questions and help report issues to the City of Austin. You can report issues like noisy neighbors, improperly parked scooters or bikes, broken sidewalks, pets being neglected, and much more.
Or call to get details on resources for renters including affordable housing information or how to report landlord issues.

GET 3-1-1 APP

Using the Austin 3-1-1 smart phone app to submit a service request is fast and easy. 

With the Austin 3-1-1 smart phone app, citizens can work together to make Austin the most livable city in the country. The smart phone app is equipped with several features helping you to report concerns within the City of Austin.

The Austin 3-1-1 smart phone app is your on-the-go connection to City services. Information and photos provided allow City departments to efficiently assess, prioritize and respond to your requests. It is a free app available for use on Android and iOS smartphones. Users can download the app from the Google Play Store or iTunes Store. Users with Blackberry, Palm, Nokia and Windows Mobile devices can access it at


Copyright © 2020, All Rights Reserved.

Smart Phone App Overview

Austin 3-1-1 Get App on iTunes


Call 3-1-1 or use the app!
 3-1-1 or (512) 337-1055

Buy On iTunes
Get It On Google Play
Buy On iTunes
Get It On Google Play
Guy using phone
Austin 3-1-1

For more information visit or follow us on social media:



Connect to city services by calling 3-1-1 or using the FREE Austin 3-1-1 mobile app.

Call 3-1-1 or 512-974-2000   


Ambassadors are available 24/7 to answer questions and connect you to City services.